SMS Terms & Consent
Effective Date: June 15, 2026
Program Name
Picture Bus SMS Notifications
Messaging Program Description
Picture Bus sends SMS messages to customers who have opted in. Messages are sent for two products:
- Memories Delivered — photo upload reminders on your chosen schedule (weekly, biweekly, or monthly), order confirmations, and delivery notifications.
- Memories Collected — photo upload reminders throughout your subscription period for building a photo album, star/hero-photo selection confirmations, cap and renewal notifications, and order confirmations.
Picture Bus also sends one-time passcodes (OTP) for account login verification at thepicturebus.com.
Message Frequency
Message frequency varies based on your selected upload schedule (e.g., weekly, biweekly, or monthly) and is recurring for the duration of your active subscription. You will also receive occasional transactional messages such as OTP codes and order confirmations.
How to Opt In
Opt-in happens on our order pages: https://thepicturebus.com/memories/delivered and https://thepicturebus.com/memories/collected, at the “Who’s sending the photos?” step.
You opt in to Picture Bus SMS messages by checking two separate checkboxes during checkout (Step 7) at thepicturebus.com:
- SMS consent — "I agree to receive SMS messages from Picture Bus at the mobile number provided above, including photo upload reminders, order confirmations, and delivery updates. Message frequency varies based on your selected schedule, up to 10 messages per week. Message and data rates may apply. Reply STOP to cancel, HELP for help. View our SMS Terms."
- Terms & Privacy — "I agree to the Terms of Service and Privacy Policy."
Both checkboxes are unchecked by default and must be independently checked before the order can be submitted. By checking the SMS consent box you confirm that you are the account holder or have authorization to use the phone number provided.
Cost
Message and data rates may apply depending on your carrier and plan.
How to Opt Out
Reply STOP at any time to opt out of all Picture Bus text messages. You will receive a confirmation that your number has been removed. After opting out, you will not receive any further messages unless you opt in again.
Help
Reply HELP for assistance, or contact us at hello@thepicturebus.com.